A FASTag is linked to one vehicle's registration number and cannot be transferred to another car. When you sell, the seller must close the tag and claim the balance refund, and the buyer must get a fresh FASTag issued on the new RC. Here is what both sides need to do, in order.
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The RFID chip inside a FASTag sticker carries a unique identifier that is mapped to one vehicle registration number in the central NHAI/NPCI database, and that mapping cannot be reprogrammed. Peel the sticker off one car and stick it on another and the system will still read the old vehicle's identity - creating liability confusion - and in practice the peeling itself almost always destroys the sticker's antenna. Every vehicle needs its own FASTag issued against its own RC.
Your job as seller is to close the FASTag before or on the day of handover, so the buyer cannot keep drawing tolls from your wallet or linked account.
Time this alongside the ownership paperwork - once the RC transfer puts the vehicle in the buyer's name, tolls on it should not be your problem.
You cannot use the seller's FASTag - it is their payment instrument. After the RC transfer completes, apply for a new FASTag from any issuing bank or through NHAI's channels, using the RC in your name, your ID proof, and a photograph. Until the new tag arrives and activates, use cash lanes; the deactivated old sticker simply will not respond. If tolls are still being deducted from the seller's account after closure was supposed to happen, both parties should contact the issuing bank immediately.
Some issuing banks offer a change-of-ownership service: the same physical tag stays linked to the same vehicle number while the account holder details change from seller to buyer. It requires both parties to visit the same bank together with the old RC, the post-transfer RC, and both IDs - and it only works when buyer and seller use the same issuing bank. Many people find close-and-reissue simpler.
Refund timelines vary by bank: online closures typically credit in 5-7 working days, branch-initiated closures in 7-14. Avoid loading a large balance onto a tag you plan to close soon. Once the new tag is active, keep it topped up using the FASTag recharge methods guide, and for the broader picture on tolls and issuers see the complete FASTag guide.
No. A FASTag's RFID identifier is permanently mapped to one vehicle registration number in the NHAI/NPCI system and cannot be re-linked. Close the old tag, claim the balance refund, and get a new FASTag issued for the new vehicle's RC.
They should not - the wallet is linked to your bank account or prepaid balance, so every toll they cross is charged to you. Close the FASTag before handing over the vehicle and let the buyer get their own tag.
Close the tag through the issuing bank's app, portal, or helpline. The remaining wallet balance is refunded to your registered bank account or original payment source - typically 5-7 working days for online closures and 7-14 days for branch closures.
Once deactivated it will not respond at toll plazas, so it can be left or removed. If the buyer is getting a new tag from a different bank, removing the old sticker avoids any confusion; the toll system only reads the active tag.
Yes, some banks offer a change-of-ownership service where the tag stays on the vehicle and only the account holder changes. Buyer and seller must visit the same issuing bank together with both RCs and IDs - it only works within the same bank.