Privacy Policy

This Privacy Policy explains how Vehicore Technologies Private Limited, operating the GaadiInfo website and mobile app, collects, uses, stores and protects your personal information. The policy is designed to comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act) of India.

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What Information GaadiInfo Collects

GaadiInfo collects three broad categories of data. Personal information, provided with your consent, includes your name, email address, mobile number and vehicle registration number. Non-personal information, collected automatically, includes device model and OS version, IP address, browser type, and pages visited. Vehicle information — the registration numbers you enter — is used to fetch publicly available data from government databases; this data is processed in real time and is not permanently stored on our servers.

Payment information deserves a special note: payments are processed by third-party payment gateways, and GaadiInfo does not store card details, UPI credentials or bank information.

How Your Data Is Used and Shared

Data is used to provide and improve services, process transactions, send service-related updates, offer customer support, analyse usage and comply with legal requirements. GaadiInfo does not use your data for unsolicited marketing without consent, and never sells personal data. Data may be shared only with service providers (hosting, analytics, infrastructure), payment gateway providers when you make a payment, and legal authorities when required by law. Full terms governing your use of the platform are in the Terms of Use.

Security, Cookies and Third Parties

GaadiInfo uses industry-standard safeguards — HTTPS/SSL encryption, secure databases, access controls, and monitoring. Cookies are used to maintain sessions, analyse usage and improve performance; you can control them via browser settings. Third-party tools such as analytics services and payment gateways operate under their own privacy policies.

Your Rights Under the DPDP Act, 2023

As a user, you have the right to:

To exercise any of these rights, email contact@gaadiinfo.com. The platform is not intended for users under 18, and GaadiInfo does not knowingly collect data from children.

Grievance Officer

As required under the IT Act, 2000 and DPDP Act, 2023, a Grievance Officer is designated at Vehicore Technologies Private Limited, 5th Floor, Flat 101, AltF, NH-19 CRRI, Ishwar Nagar, Okhla, Tughlakabad, New Delhi – 110044. Grievances sent to contact@gaadiinfo.com receive a response within 30 days of receipt. This policy may be updated periodically, with changes reflected by an updated date on this page. For how GaadiInfo relates to government data sources, see the Disclaimer, and for support, use Contact Us.

Frequently asked questions

Does GaadiInfo store my vehicle number permanently?

No. Vehicle numbers you enter are used to fetch publicly available data from government databases in real time and are not permanently stored on GaadiInfo's servers.

Does GaadiInfo sell my personal data?

No. GaadiInfo does not sell personal data. Data is shared only with service providers such as hosting and analytics partners, payment gateways when you transact, and legal authorities when required by law.

Does GaadiInfo store my card or UPI details?

No. All payments are processed via third-party payment gateways. GaadiInfo does not store card details, UPI credentials or bank information on its systems.

What rights do I have over my data under the DPDP Act 2023?

You can access your data, correct inaccuracies, request deletion, and withdraw consent at any time. Email contact@gaadiinfo.com to exercise any of these rights.

How do I file a privacy grievance with GaadiInfo?

Write to the Grievance Officer at contact@gaadiinfo.com with details of your concern. As required under the IT Act 2000 and DPDP Act 2023, grievances are responded to within 30 days of receipt.